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June 04, 2024

Public safety personnel and crisis lines


Email to PSP or first responder members/students/networks on behalf of research team Subject:

CAMH Research study:

Have you ever contacted a crisis line? If not, what stopped you? We’re sharing a national survey on behalf of the Centre for Addiction and Mental Health (CAMH) to understand what public safety personnel or first responders want and need from a crisis line. Crisis line services are changing in Canada and this research study will ensure that your views are heard. The survey asks you what might help you feel comfortable reaching out to a crisis line – and about any barriers that might prevent you from reaching out. The anonymous survey takes just 15 minutes to complete. Anything you share will be kept completely confidential and will help shape crisis line services in Canada – including the new 988 service that launched in November 2023. How to take part •

Click here to open the survey in your browser -

Use this QR code to open the survey on any device.

If you have any questions, please reach out to CAMH directly by emailing Gisell Castillo at   



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